Privacy Policy

This Privacy Policy (hereinafter – the “Policy”) applies to all personal information that Canadian Family Pharmacy (hereinafter – the “Company”) can receive from the User during his or her stay on the website (hereinafter referred to as the “Website”). Also, the document describes how the online pharmacy collects, uses and discloses the User’s personal data. By using the Website and making purchases, the User agrees to the collection and use by the Company of his or her personal information. This is necessary so that we can accept online payment, place delivery, bring your order, notify you if there is no product in stock, etc.

Personal information we collect

The User can visit the Website, view product pages and information pages and not disclose his or her personal data, but in some cases, when the User decided to get some additional information, use the services or purchase Products from the Company, the Company requests the User’s personal information.

The Company has the right to request from the User the following information necessary for delivery: surname and name, name of the company that it represents (if any), postal address, contact telephone number, email address for correspondence, as well as some financial and other information that indicated on the Website and is necessary for the purchase of goods.

Any information that is automatically collected when the User is visiting the Website, including the browsing sequence, is used without identifying individual users. The company uses cookies to make the Website more user-friendly.

Use and disclosure of personal information

By leaving your personal data on the Website, you can be sure that they will not fall into the wrong hands and will not be used by third parties. Our online pharmacy respects all its customers and makes the best efforts to preserve and not disclose any information from our database.

The Company uses the User’s personal data only to provide services and goods, cope with disputes, improve the usability of the Website, inform about new services and Products. By registering on our Website, the User automatically agrees to receive information from the online pharmacy about its new Products or Services, as well as other information that the pharmacy considers it important to inform. You can always refuse such information after registration. E-mail addresses received by the Company can be used by the Company to send messages to users, including and mailing lists. Users can always unsubscribe from receiving such newsletters in the future.

The pharmacy does not sell or disclose your personal data to third parties. The pharmacy may disclose your personal data only if it is required by Canadian or international legislation and / or authorities in accordance with a legal procedure.

Viewing and editing personal information

The Company provides the User registered on the Website with the opportunity at any time to view and edit their personal information. In order to edit personal information, the User must log in to his or her account on the Website.

When placing an order in our online pharmacy, we ask you to inform you of the email address, name and mobile phone number. We need this data to provide services (order delivery in our pharmacy). In exceptional cases, for example, to process a return of goods, we may ask you for your ID number. We will never abuse your confidence and ask you for more information than is required for our work or as provided for by the legislation of Canada.

Links to other websites

The website contains links to third-party websites. The Company does not control these websites and their privacy policies. The Company encourages Users to carefully read their privacy policy before submitting their personal information on these websites.

IP addresses

We may collect data about your computer, including, if possible, the IP address, operating system and browser type, for system administration purposes and to provide generalized information to our advertisers. These are statistics about the pages viewed by users on the Internet and templates, they do not identify the person.


Cookies are small text files that store information on your computer’s hard drive or in a browser, with which we can find out that you visited our website. They help keep your preferences on our website. A cookie often includes a randomly generated number that is stored on your device. Many cookies are automatically deleted after the site is closed.

No information is stored on this website with which we could identify individual users without their consent. Any cookies on this website are used only during a particular session or to preserve user preferences. Cookies are not transferred to third parties.

You can, if you wish, disable the use of cookies by your browser and delete all cookies stored on your computer. You can find out how to do this on your browser by clicking on the “help” button in your browser menu. Just remember that by disabling cookies in your browser, you may not be able to take full advantage of our Website. пользоваться полными преимуществами нашего сайта.


The Company takes all the necessary measures to make the User’s personal data safe from loss, misuse, unauthorized access, disclosure or change. However, the method of transmitting information and the method of its storage on the Internet cannot be completely secure, therefore the Company does not guarantee the absolute security of personal information.

Changes to the Policy

The company reserves the right to change the terms of the Policy. In case of changes, the Company publishes all additions and changes to the Policy on the Website on this page. Upon further use of the services and use of the Company’s Products, the User agrees to the new terms of the Policy of our online pharmacy.